NETSTAL's customer service provides you with optimum support along the entire life cycle of the machine. With solution-oriented services and products - for example, with commissioning support, troubleshooting, spare parts supply and customer training - you achieve optimum production efficiency and thus safeguard your investment. This creates a lifelong partnership for your benefit.
Good spare parts service is also about ensuring maximum availability and swift processing of orders. The first priority of our Spare Parts Service is to supply our customers with suitable original spare parts as quickly as possible. Our active Parts Management Service covers everything from consulting to the selection of spare and wear parts tailored to your requirements.
There are many seasonal situations that can force a company into a production bottleneck. You ask yourself whether it is really worth making a new purchase? In order to help you overcome short, medium or long-term bottlenecks, NETSTAL will gladly provide you with suitable rental machines or sell you used machines.
Our machines are known for their long lifetimes. However, they might still need service from time to time. If you want to treat your NETSTAL machine to a complete overhaul, then please contact us:
Do you need to modernize your machinery? We buy back your machines and clear them for sale again following a professional overhaul.
From day one, we provide you with support in everything from setting up and commissioning your system through to training your personnel, which, by request, we can offer as early as the project planning phase.
As soon as you start up your system, our experienced service team is entirely at your disposal with a wide range of services.
To enable you to make efficient use of your system and meet new requirements at any time, we offer you our expert support in everything from consultation and component optimization through to preventive service.
Is your system starting to show its age? No problem! Whether refurbishing or a complete overhaul, our solutions make sure your system is fit for the future.