NETSTAL SERVICES: WORLDWIDE EXPERTISE FOR YOUR BENEFIT

NETSTAL's customer service provides you with optimum support along the entire life cycle of the machine. With solution-oriented services and products - for example, with commissioning support, troubleshooting, spare parts supply and customer training - you achieve optimum production efficiency and thus safeguard your investment. This creates a lifelong partnership for your benefit.

Hotline

Customer service

  Availability:
Monday - Friday 07.30 - 22.00
Saturday and Sunday 09.00 - 17.00
CET: Central European Time
  +41 (0) 55 618 6888
  service@netstal.com
Customer service PET-LINE

  Availability:
Monday - Friday 07.30 - 22.00
Saturday and Sunday 09.00 - 17.00
CET: Central European Time
  +41 (0) 55 618 6777
  service_pet@netstal.com

Spare Parts

Good spare parts service is also about ensuring maximum availability and swift processing of orders. The first priority of our Spare Parts Service is to supply our customers with suitable original spare parts as quickly as possible. Our active Parts Management Service covers everything from consulting to the selection of spare and wear parts tailored to your requirements.

+41 (0) 55 618 6999
spare.parts@netstal.com

NETSTAL USED MACHINES

There are many seasonal situations that can force a company into a production bottleneck. You ask yourself whether it is really worth making a new purchase? In order to help you overcome short, medium or long-term bottlenecks, NETSTAL will gladly provide you with suitable rental machines or sell you used machines.

Contact us:

Fritz Beglinger
Fritz Beglinger
General Sales Manager Secondhand Equipment

Direct:     +41 (0)55 618 64 46
Mobile:    +41 (0)79 303 64 53
Email:      fritz.beglinger@netstal.com

Our machines are known for their long lifetimes. However, they might still need service from time to time. If you want to treat your NETSTAL machine to a complete overhaul, then please contact us:

Fritz Beglinger
Fritz Beglinger
General Sales Manager Secondhand Equipment

Direct:     +41 (0)55 618 64 46
Mobile:    +41 (0)79 303 64 53
Email:      fritz.beglinger@netstal.com

Do you need to modernize your machinery? We buy back your machines and clear them for sale again following a professional overhaul.

Contact us:

Fritz Beglinger
Fritz Beglinger
General Sales Manager Secondhand Equipment

Direct:     +41 (0)55 618 64 46
Mobile:    +41 (0)79 303 64 53
Email:      fritz.beglinger@netstal.com

Services

Accredited machine calibration according to (ISO 17025)
Accredited machine calibration according to (ISO 17025)
Machine calibration NETSTAL according to (VDMA 24470)
Machine calibration NETSTAL according to (VDMA 24470)
Machine certificate
Machine certificate
Maintenance consultation and service concepts
Maintenance consultation and service concepts
Inspections
Inspections
Energy consultation
Energy consultation
Machine and production relocations
Machine and production relocations
Teleservice: Remote Support from NETSTAL
Teleservice: Remote Support from NETSTAL

Training

Intelligent solutions and systems are on the advance in modern-day mechanical engineering. Nonetheless, this intelligence is founded on the know-how of people. Well-founded training provided by the NETSTAL Training Center ensures that both you and your staff are able to optimally and efficiently operate our machines.
Our training program
Training

Lifecycle Services

Start-up
Utilization
Optimization
Phase-out

From day one, we provide you with support in everything from setting up and commissioning your system through to training your personnel, which, by request, we can offer as early as the project planning phase.

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As soon as you start up your system, our experienced service team is entirely at your disposal with a wide range of services.

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To enable you to make efficient use of your system and meet new requirements at any time, we offer you our expert support in everything from consultation and component optimization through to preventive service.

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Is your system starting to show its age? No problem! Whether refurbishing or a complete overhaul, our solutions make sure your system is fit for the future.

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