Servicevideo

Our worldwide expertise is your advantage: Service & Solutions

The Netstal Service Department gives you optimal support throughout your machine's entire life cycle. By providing solution-driven services and
products – such as assistance with commissioning, troubleshooting, spare parts supply and customer training – we can help you achieve optimal
production efficiency and thereby secure your investment. This way we aim to build a lifelong partnership which works to your advantage.

Hotline

Customer service

  Availability:
Monday - Friday 07.30 - 22.00
Saturday and Sunday 09.00 - 17.00
  +41 (0) 55 618 6888
  service@netstal.com
Customer service PET-LINE

  Availability:
Monday - Friday 07.30 - 22.00
Saturday and Sunday 09.00 - 17.00
  +41 (0) 55 618 6777
  service_pet@netstal.com

Spare Parts

Good spare parts service is also about ensuring maximum availability and swift processing of orders. The first priority of our Spare Parts Service is to supply our customers with suitable original spare parts as quickly as possible. Our active Parts Management Service covers everything from consulting to the selection of spare and wear parts tailored to your requirements.

+41 (0) 55 618 6999
spares@netstal.com

Used Machines

There are many seasonal situations that can force a company into a production bottleneck. You ask yourself whether it is really worth making a new purchase? In order to help you overcome short, medium or long-term bottlenecks, Netstal will gladly provide you with suitable rental machines or sell you used machines.

Contact us:

Fritz Beglinger
Fritz Beglinger
General Sales Manager Secondhand Equipment

Direct:     +41 (0)55 618 64 46
Mobile:    +41 (0)79 303 64 53
Email:      fritz.beglinger@netstal.com

Our machines are known for their long lifetimes. However, they might still need service from time to time. If you want to treat your Netstal machine to a complete overhaul, then please contact us:

Fritz Beglinger
Fritz Beglinger
General Sales Manager Secondhand Equipment

Direct:     +41 (0)55 618 64 46
Mobile:    +41 (0)79 303 64 53
Email:      fritz.beglinger@netstal.com

Do you need to modernize your machinery? We buy back your machines and clear them for sale again following a professional overhaul.

Contact us:

Fritz Beglinger
Fritz Beglinger
General Sales Manager Secondhand Equipment

Direct:     +41 (0)55 618 64 46
Mobile:    +41 (0)79 303 64 53
Email:      fritz.beglinger@netstal.com

Training

Intelligent solutions and systems are on the advance in modern-day mechanical engineering. Nonetheless, this intelligence is founded on the know-how of people. Well-founded training provided by the Netstal Training Center ensures that both you and your staff are able to optimally and efficiently operate our machines.
Our training program
Training

Services

Maintenance consultation and service concepts
Maintenance consultation and service concepts
Energy consultation
Energy consultation
Inspections
Inspections
Machine certification
Machine certification
Calibration
Calibration
Machine and production relocations
Machine and production relocations
Teleservice: Remote Support from Netstal
Teleservice: Remote Support from Netstal

Lifecycle Services

Start-up
Utilization
Optimization
Phase-out

From day one, we provide you with support in everything from setting up and commissioning your system through to training your personnel, which, by request, we can offer as early as the project planning phase.

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As soon as you start up your system, our experienced service team is entirely at your disposal with a wide range of services.

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To enable you to make efficient use of your system and meet new requirements at any time, we offer you our expert support in everything from consultation and component optimization through to preventive service.

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Is your system starting to show its age? No problem! Whether refurbishing or a complete overhaul, our solutions make sure your system is fit for the future.

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